Hyundai to Pay Fine: The National Consumer Disputes Redressal Commission (NCDRC) has directed Hyundai to compensate a customer with 2 lakh rupees. The customer had purchased Hyundai's i10, and due to a defect in the car, it resulted in an accident.
Complainant P.R. Meena purchased a car in September 2009, which had been driven slightly over 6,200 kilometers. During an incident, the car was being driven at a speed of 65 kilometers per hour. While in motion, the rim and rear tire separated, leading to an accident. Information suggests that the car had issues from the first month of purchase, and this was the cause of the subsequent accident.
The car manufacturer argued that there were no defects in their car. According to them, the accident occurred because the driver was operating the car incorrectly, resulting in an accident and injuries. Information reveals that within the first month of purchasing the appellant's car, problems arose. Additionally, the appellant faced numerous issues with the car after driving only 6,248 kilometers, ultimately leading to a disastrous accident.
The court stated that if issues arise in a newly purchased car within a few years, any consumer would feel dissatisfied. In the present case, the appellant made efforts to take the new car to the workshop, and there is no doubt that this caused mental distress.
In 2015, a district commission held Hyundai responsible for poor workmanship in the case, awarding Meena a compensation of Rs 80,000. Dissatisfied with this compensation, Meena later knocked on the door of the Delhi State Consumer Disputes Redressal Commission, which has now directed the company to pay him Rs 2 lakh.